Communications | Marketing | Engagement

Crystal clear strategy & senior practical support for business owners seeking clarity

Where would you like to start?

For business owners

Marketing Unpacked

Marketing feeling overwhelming?

Too many platforms, too much advice and never enough time. Get a crystal clear path forward, and know exactly what to focus on next.

  • Clarity Audit
  • Audit + Quick Wins Day
  • Grow Your SkillsLearn to do it yourself, supported all the way to clarity

Most people start with the audit

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For organisations

Leadership and Project Support

Need senior leadership, or a project delivered?

Bring experienced leadership into your team or project, without the full time hire.

  • Fractional marketing leadership
  • Corporate affairs and strategic communications
  • Stakeholder engagement and project support
  • Mentoring for marketers and teams

Support sized to your needs

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Meet Heidi

Founder | Strategic Advisor | Non-Executive Director

Heidi Turner has been in North Queensland for 18 mango seasons, after leaving a corporate career that took her across the UK and Europe.

Since founding Crystal Clear in 2009, she has worked with more than 200 clients in Australia, New Zealand and the UK, from owner-run businesses to boards, councils and major projects. Heidi currently serves on boards in infrastructure and regional development, and mentors marketers nationally through the Australian Marketing Institute.

After leading a Chamber of Commerce as CEO, Heidi now works independently. It lets her take on projects where she can make an impact, and still enjoy the lifestyle she moved to the tropics for.

Today, Heidi is one of North Queensland’s most trusted advisors in marketing, communications, stakeholder engagement and advocacy.

CPMCertified Practising Marketer
GAICDGraduate, Australian Institute of Company Directors
17+ yearsOn North Queensland boards
200+Clients since 2009
Read more about Heidi →

200+ CLIENTS

Row of various company and event logos, including Australian Festival of Chamber Music, Supercars, TEG Live, Aston Villa, Queensland Government, TSV Airport, ShedX, AEP, Explore Property, Tiny Mountain, Coffee Presto, Townsville Chamber, DVNQ, Dancoth Australia, Lion, Bushland Grove, Theatre INQ, Townsville Enterprise, and Townsville Triathlon & Multisport Festival
Row of various company and event logos, including Australian Festival of Chamber Music, Supercars, TEG Live, Aston Villa, Queensland Government, TSV Airport, ShedX, AEP, Explore Property, Tiny Mountain, Coffee Presto, Townsville Chamber, DVNQ, Dancoth Australia, Lion, Bushland Grove, Theatre INQ, Townsville Enterprise, and Townsville Triathlon & Multisport Festival

Some of the clients we have worked with since 2009

  • "Heidi's instincts are second to none and she has a proven track record when it comes to reputation and issues management, brand building and PR.  Her positive outlook and drive to achieve the best outcomes for her clients make her a trusted partner."

    — Elizabeth, Head of External Relations, Lion Breweries

  • "Heidi has worked on PR and Strategy in my company for a period of 10 years. She is an excellent person who gets to the core of topics and can implement. I believe in her and can recommend her to others."

    — Andrew, Founder, Explore Property Group

  • "Heidi is an exceptional professional. Personable, proactive and constantly thinking laterally to drive your outcomes forward."

    Edward, National Marketing Manager, GEON Group

  • "Heidi is my go to marketing person... she offers priceless strategic guidance, generates creative plans and is exceptional at implementing them. We have been collaborating for about 13 years."

    — Therese, CEO, The Gleeson Group

  • "I have known and worked with Heidi for many years. Her wealth of experience and knowledge, combined with her engaging ‘can do’ attitude, means there’s not much she does not excel at. Her experience in events/ marketing/ PR is second to none, and I’m happy to wholeheartedly recommend Heidi."

    —Jayne, Deputy Chancellor, James Cook University